Refund Policy

Last updated: June 2026

We want you to be happy with your purchase. Because course content is delivered immediately upon payment, our refund window is limited as described below.

1. No Refund After 24 Hours

Due to the digital nature of our courses, access is granted immediately upon payment. Refunds are only available within 24 hours of purchase and only if you have not accessed any course content.

You may request a full refund within 24 hours of your purchase, provided that:

You have not accessed, watched, or downloaded any course content.
You have not accessed any course templates or documents.
Your refund request is submitted within 24 hours of the purchase timestamp.

Qualifying refunds are processed within 3-5 business days to your original payment method.

2. No Refund After 24 Hours — No Exceptions

After the 24-hour window has passed, or if any course content has been accessed, no refunds will be issued. This applies to all plans (Basic, Smart Money, Full Pack).

More than 24 hours have passed since purchase.
Any module, lesson, or resource has been viewed or opened.
Any template, worksheet, or document has been downloaded.
Community access has been used.
Purchase was made during a promotional or discounted period.

3. Exceptional Circumstances

If you have a valid reason for a refund outside the standard window, email us and we will review your case individually: hello@sharktrade.academy.

4. Plan Upgrades

Upgrades from one plan to a higher plan are charged at the price difference. Upgrades are not refundable once additional content has been accessed.

5. How to Request

Email hello@sharktrade.academy with subject "Refund Request" including your name, purchase email, purchase date, and reason. We respond within 2 business days.

6. Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law, including the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Our refund policy.